DEFINITIONS
Lists the meanings of particular phrases and terms
used in the Card Agreement.
YOUR ACCOUNT
Describes some of your responsibilities for using
your Account.
ANNUAL PERCENTAGE RATES &
INTEREST CHARGES
Shows how we calculate interest rates and how that
affects your Account balance.
FEES & FOREIGN CURRENCY CONVERSION
Describes the fees that can be applied to your Account,
including late fees, returned payment fees, as well
as foreign transaction fees for Purchases not in
U.S. dollars.
PAYMENTS
Shows how your monthly Minimum Payment Due is
calculated, tells you how we apply your payments to
balances and gives you certain instructions for making
payments (and tells you the possible consequences of
not following those instructions).
AUTHORIZED USERS
Describes an Authorized User’s rights and your
responsibility for that user. Also describes what
information we can share about you and your
Authorized User.
DEFAULT, CLOSING OR SUSPENDING
YOUR ACCOUNT
Tells you when we may require immediate payment
of your total Account balance, explains when we may
close or suspend your Account and when you may
close your Account.
CREDIT REPORTING
Describes what information we provide about you to
credit reporting agencies and how we use information
we get about you from those agencies.
ACCOUNT INFORMATION, INFORMATION SHARING
& COMMUNICATIONS
Explains that your information we use to manage your
Account should always be up to date. Also notes that
we share information about you and your Account. In
addition, this section describes how we may contact you.
TRANSACTIONS
Provides important information about merchant credits,
recurring Transactions and card refusals.
ARBITRATION
Explains that you cannot go to court, have a jury trial or
initiate or participate in a class action if you have
a dispute with us. Instead, this provision tells you
that the dispute must be resolved by a professional
arbitrator, not a judge or jury. This section also explains
how arbitration works and some of the differences
between resolving a dispute in arbitration and resolving
one in court.
AGREEMENT & BENEFIT CHANGES
Explains that we can make changes to the Card
Agreement and your card benefits and features.
MISCELLANEOUS
Explains subjects that aren’t included in
previous sections.
BILLING ERRORS OR QUESTIONS ABOUT
YOUR BILL
Explains how to notify us in case of statement errors
or questions about your bill.
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Card Agreement Guide
This Guide will help you easily identify sections of the Card Agreement and give you a brief overview of the contents of each
section. This is not intended to be a complete summary of the Card Agreement’s contents, and we encourage you to read your
entire Card Agreement, including the arbitration provision, before you use your Account.
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This Card Agreement
(Agreement)
is your contract with us.
The
Facts about Interest and Fees
document
(Fact Sheet)
is part of this Agreement. The
Fact Sheet
shows important
information about your Account, such as your annual percentage rates and certain fees. Any amendments to this Agreement
also are part of this Agreement.
Please read all parts of this Agreement, including the arbitration provision, and keep it for your records.
Note: Throughout the Agreement are examples, helpful tips and additional explanations
that will make the Agreement easier to understand.
1
You’ll find definitions of other terms within this Agreement.
Card Agreement
1
DEFINITIONS
Account
Your Costco Anywhere Visa
®
Business Card by Citi Account.
Adjusted New Balance
Your New Balance less any Citi Flex Plan
balance.
Annual Percentage Rate (APR)
– A rate, shown as a percentage, used to
calculate interest on the balance on your Account.
Authorized User
– Any person you allow to use your Account with a Card
we provided with that person’s name.
Billing Period
– The period of time between each date when we create
a statement for your Account. A Billing Period is usually 28 – 33 days.
For each Billing Period, your statement will show any Transactions, other
charges, payments and other credits posted during that Billing Period.
Business
– The entity, association, or other business organization, or the
sole proprietorship, as applicable, that applied to open the account and
any successor.
Business Credit Reporting Agency
– An organization that compiles
credit information for the purpose of generating credit reports on a
business.
Business Day
– Monday through Friday, excluding federal holidays.
Card
– One or more cards or other devices (including an account number)
used to access your Account to obtain credit.
Card Networks
– Organizations, such as MasterCard, Visa and American
Express, that facilitate the payment process between a cardmember,
merchants and a card issuer.
Cash Advance
– Use of your Card to get cash, including foreign currency,
or for what we consider a cash-like transaction. Examples include using
your Card for: ATM and teller withdrawals, wire transfers, money orders,
traveler’s checks, lottery tickets, gaming chips and other methods used for
gambling, wagers and other betting transactions. A Citi Flex Loan is not a
Cash Advance.
Citi Flex Loan
– Funds provided to you by check or by direct deposit that
you select to be charged to your Account and repaid under a Citi Flex
Plan. Cash Advances are not Citi Flex Loans.
Citi Flex Pay
– Eligible Transactions that you select to be paid under a Citi
Flex Plan.
Citi Flex Plan
– A feature on your Account to pay Citi Flex Loans or Citi
Flex Pay Amounts in a fixed number of payments.
Consumer Reporting Agency
– An organization, such as Experian,
Equifax and TransUnion, that compiles credit information for the purpose
of generating consumer credit reports. It’s also known as a “credit bureau”
and a “credit reporting agency.”
Include
and
including
– These terms mean “include [or including] without
limitation.”
Late Payment
– A payment is late if you don’t pay at least an amount
equal to the Minimum Payment Due minus any Overlimit Amount by the
payment due date.
New Balance
– The total amount you owe us at the end of each Billing
Period. This amount is shown on each statement under the heading “New
Balance.” We explain how we calculate the New Balance below.
Overlimit Amount
– The amount by which your Account balance exceeds
your credit limit in any Billing Period.
Purchase
– Use of your Card to buy goods and services. Cash Advances
are not Purchases.
Returned Payment
– A payment that isn’t honored by your
financial institution.
Transaction
– A Cash Advance, Purchase or Citi Flex Plan, as applicable.
we, us
and
our
– Citibank, N.A.
you, your
and
yours
– The Business and the Authorized Officer, who are
jointly and severally liable for all amounts owed on the Account.
Your Account use is subject to this Agreement. You must pay us for all amounts
due on your Account, including:
1. Transactions you make, even if you didn’t present your Card or sign for
the Transaction;
2. Transactions an Authorized User makes;
3. Transactions that other people make if you or an Authorized User let them use
your Account; and
4. Any fees and interest charges on the Account.
Binding Agreement.
This Agreement takes effect once you use your Card. Even
if you don’t use your Card, this Agreement will take effect unless you contact us to
cancel your Account within 30 days after we sent you this Agreement.
Credit Limit.
We assign a credit limit to your Account. Part of this credit limit may
be available for Cash Advances, and there may be a limit on the amount of Cash
Advances you can take in a given period. We may authorize Transactions that
cause your balance to exceed your credit limit.
ACCOUNT USE
Business Purpose.
You agree that your Account is established and will be used
only for business purposes and won’t be used for personal, family or household
purposes. As a result, you understand that certain federal and state consumer
protection laws which impose duties on us and grant rights to consumers for
consumer accounts don’t apply to this Account. If you or your Authorized User do
use your Account for personal, family or household purposes, this Agreement still
applies and you must pay us for those Transactions. In addition, we may choose
to close your Account.
Instructions.
You agree that instructions from the Authorized Officer or the
Authorized Officers designee constitute instructions from you.
Joint Liability.
The Business and the Authorized Officer are jointly and severally
liable for all amounts owed on the Account. We may enforce any right or remedy
we may have regarding any of your obligations under this Agreement without
affecting our other rights or remedies. You waive (i) any right to require us to
proceed against any other entity or person liable on the Account or pursue any
other entity or person liable on the Account or pursue any other remedy in our
power; (ii) any defense because of any disability or other defense or cessation of
liability on the Account by anyone else for any reason other than full payment; (iii)
any defense or right against us arising out of the exercise of our rights under this
Agreement to the extent that such exercise of our rights results in the loss of any
right of subrogation, reimbursement or other right you may have against anyone
else liable on the Account; and (iv) all presentments, diligence, protests, demands
and notices or protest, dishonor or nonperformance.
Citi Flex Plan.
Your ability to create a Citi Flex Plan will depend on the amount of
your available credit, creditworthiness, and other factors. We may limit the number
of active Citi Flex Plans you can have and we may change this number at any time.
There are two ways to create a Citi Flex Plan Citi Flex Pay and Citi Flex Loan.
With
Citi Flex Pay
, you can pay for eligible Transactions under a Citi Flex Plan.
An eligible Transaction for Citi Flex Pay must be a Purchase of at least a specified
dollar amount and does not include a Purchase of cash or cash equivalent, a
Purchase subject to Foreign Transaction Fees or any fee owed to us. Other
exclusions may apply.
With
Citi Flex Loan
, you can use your Account’s credit line to access funds and
pay such funds under a Citi Flex Plan. You can only create a Citi Flex Loan if you
receive an offer. The offer will tell you the terms, including the APR, that will apply
to that Citi Flex Loan.
Unlawful Transactions.
You aren’t permitted to use your Account for unlawful
Transactions. If you do use your Account for unlawful Transactions, this
Agreement still applies and you must pay us for those Transactions. You also may
have to pay the Card Network and/or us for any damages and expenses resulting
from that use. In addition, we may close your Account.
Mobile Phone or Other Devices.
Smart phones, tablets and other electronic
devices can store your Card (such as through a mobile wallet). This means they
can be used to make Purchases or other Transactions. Any such Transactions
are covered by this Agreement. Apps that use your Card to make Transactions
may have separate terms of use. We’re not responsible if you violate those terms,
or for any consequences resulting from any violation.
Note: It’s important to protect your devices the same way you protect your Card. Anyone who can access your Card using your device
also
can make charges to your Account using that
device.
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continued on next page
2
YOUR
ACCOUNT
The following sections explain how we calculate the interest you owe each
Billing Period.
APRs.
We use APRs to calculate interest charges on your Account. Different
APRs may apply to different Transactions. See the listing of your APRs on the
Fact Sheet
.
Variable APRs.
A variable APR is an APR that can change each Billing Period.
We calculate each variable APR first by taking the U.S. Prime Rate from
The
Wall Street Journal ( WSJ )
two Business Days before the last day of each Billing
Period. (If the
WSJ
doesn’t publish the U.S. Prime Rate that day, then we’ll use
another publication.) Then we add to the U.S. Prime Rate a certain percentage
amount, which we call the
Margin
. You can find the Margin we use for your
Account in the Details About Your Interest Rate section of the
Fact Sheet
.
Your variable APRs will increase if the U.S. Prime Rate increases and decrease
if the U.S. Prime Rate decreases. If a variable APR increases, then your interest
charges and Minimum Payment Due may increase.
If the U.S. Prime Rate changes, we’ll apply the new variable APR starting from
the first day of the Billing Period when we take the U.S. Prime Rate from the
WSJ
.
The new APR will apply to existing balances, as well as balances added to your
Account after the change.
3
ANNUAL PERCENTAGE RATES
&
INTEREST
CHARGES
Penalty APR.
If you have a Late or a Returned Payment, we may apply a
penalty APR to your Account. We determine your penalty APR based on your
creditworthiness. If we apply a penalty APR, it will apply to both existing Account
balances and new Transactions. The penalty APR may apply indefinitely.
Daily Balance
We calculate interest on your Account each Billing Period first by
calculating your daily balances. The following explains how we do that.
Here’s how and when Transactions, fees and credits are applied to
the balances on your Account:
We add the amount of a Purchase to the Purchase balance as of the
post date on your statement.
We add the amount of a Cash Advance to the Cash Advance balance
as of the post date on your statement.
We add a Cash Advance fee to the Cash Advance balance as of the
post date on your statement.
We add the amount of any eligible Transaction under Citi Flex Pay or
a Citi Flex Loan to a Citi Flex Plan balance as of the post date on your
statement. If you moved an amount from another balance within your
Account to a Citi Flex Plan, we will credit the other balance in the amount
you added to a Citi Flex Plan in order to avoid double counting that
amount. If a Plan Fee applies, the first Plan Fee will be added to the
Citi Flex Balance as of the end of the billing period in which the Plan was
created. A Plan Fee will then be added to the Citi Flex Plan balance at the
end of each subsequent billing period until the Plan is paid in full.
We’ll add any other fees to the balance of our choice. If you’re charged
interest in a Billing Period, but the amount calculated is less than $0.50,
we’ll add additional interest to the balance(s) of our choice so that you’ll
be charged $0.50 in interest for that Billing Period.
We subtract credits and payments as of the post date shown on
your statement.
Each balance may have a different APR. Certain categories of
Transactions in a balance may have multiple APRs. For example,
you may make a Purchase or create a Citi Flex Plan that’s subject
to a promotional APR. Your balances, and their corresponding APRs,
are shown on your statement.
Note: The post date shown on your statement will usually be the date
of the Transaction, but it may be later.
Here’s how we calculate each of the daily Purchase, Cash Advance
and Citi Flex Plan balances on your Account:
We start with the daily balance from the end of the previous day.
We add any new Transactions, fees and other charges, including
interest accrued on the previous day’s balance. This means that interest
is compounded daily.
We subtract any credits or payments credited as of that day.
We make additional adjustments as appropriate, subject to applicable
law (as an example, for a disputed charge).This gives us the daily
balance for that day.
Daily balance for purchases from the previous day
+ New purchases
+ Fees and interest accrued on the previous day’s Purchase
balance
– Payments, credits and adjustments posted that day
= New daily balance for Purchases
Interest Calculation.
Each daily balance may have a different APR.
Certain categories of Transactions in a daily balance may have multiple
APRs. For example, you may make a Purchase that’s subject to a
promotional APR. If a daily balance on your Account is subject to an
APR, we’ll charge interest on that daily balance. We use the daily balance
method (which includes new Transactions). If interest applies to a
balance, it will start applying on the day a charge is added to that balance
and continue until that balance is paid in full. We consider a credit balance
as a balance of zero when calculating interest on that balance.
We multiply each daily balance by its applicable daily periodic rates
(each applicable APR divided by 365).
We do this for each day in the Billing Period. This gives us the daily
interest amounts.
Then we total all the daily interest amounts for all the daily balances.
This gives us the total interest for the Billing Period.
Note: Your balances, and their corresponding APRs, are shown on
your statement.
Calculating the New Balance.
To calculate the New Balance at the end
of each Billing Period, we begin with the total Account balance at the start
of that Billing Period. Then we add any Transactions that are new to the
Account during that Billing Period. Then we subtract any credits applied
or payments made during that Billing Period. Then we add any interest
charges or fees incurred during that Billing Period and make any other
adjustments, as applicable (for example, if you have disputed a charge).
Grace Period on Purchases.
You won’t pay any interest on Purchases
if you pay the Adjusted New Balance plus any Citi Flex Plan Payment
Amount, in full by the payment due date shown on your statement each
Billing Period. We call this a
grace period on purchases
. If you don’t
pay your Adjusted New Balance in full, plus any Citi Flex Plan Payment
Amount, by the payment due date in a Billing Period, you’ll pay interest on
your Purchases from the date they’re posted to your Account. You also
won’t have a grace period on Purchases again until you pay the Adjusted
New Balance in full, plus any Citi Flex Plan Payment Amount, by the
payment due date 2 Billing Periods in a row.
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S ECTION 3
ANNUAL PERCENTAGE RATES & INTEREST CHARGES
(continued)
How is a variable APR calculated?
If the U.S. Prime Rate published in the
WSJ
two Business Days
before the end of a Billing Period is
5%;
and
If the Margin is
13.99%
; then
Add the two together to calculate a variable APR:
5% + 13.99% = 18.99%
FOREIGN CURRENCY CONVERSION
Foreign Currency Conversion Purchases.
A Card Network converts the
amount of a Purchase in a foreign currency into U.S. dollars. Each Card Network
follows its own procedures for conversion. These procedures include how the
Card Network chooses an exchange rate and when to do the conversion. For
example, Visa chooses either a government-mandated exchange rate or chooses
from a range of rates available on wholesale currency markets (and, in either
case, the exchange rate that it chooses may be less favorable than the rate that
Visa itself, receives when it makes foreign currency transactions). Depending on
the policies of each Card Network, the exchange rate chosen may be the one in
effect on the day the Card Network does the conversion, or on the day before.
The exchange rate that a Card Network uses to convert the Purchase to U.S.
dollars may differ from the rate in effect on the date you made the Purchase or
on the post date for that Purchase shown on your statement. The Card Network’s
procedures may change without notice.
If a third party, such as a merchant, converts the amount of a Purchase into U.S.
dollars before sending the Purchase to a Card Network, the third party chooses
the conversion rate instead of the Card Network.
Foreign Currency Conversion Cash Advances.
If you take a Cash Advance
in a foreign currency at an ATM or branch of a financial institution, it may not be
the Card Network in all instances that converts the Transaction into U.S. dollars.
Instead, depending on where the Transaction takes place, another third
party, such as a financial institution, ATM network or ATM operator, may do
the conversion. We do not control this. However, if you use your Card for a
Cash Advance at a Citibank ATM or branch, then we or our affiliates may do
the conversion.
The party that converts a Cash Advance to U.S. dollars will choose the exchange
rate and when to do the conversion. The exchange rate in effect on the date the
Cash Advance is converted to U.S. dollars may differ from the rate in effect on the
date you took the Cash Advance or the post date for that Transaction shown on
your statement. The exchange rate may also differ from any rate quoted to you
when you made the Transaction.
FEES
Fee Amount About the Fee
Annual Membership Fee
None There is no annual membership fee for this credit card.
We
will close
your
Account if you do not maintain a Costco membership.
Late Fee
$41 We have the right to charge you a late fee if you don’t pay at least an
amount
equal to the Minimum Payment Due minus any Overlimit Amount by the payment
due date.
Returned Payment Fee
$41 We have the right to charge you a Returned Payment fee of $41 if your bank
doesn’t honor your payment. If that happens, we’ll resubmit the payment request.
Transaction Fee for
Either $10 or 5% of the amount of each We charge you a fee for each Cash Advance.
Cash Advances
cash advance, whichever is greater.
Plan Fee
A monthly fee of up to 1.72% of each If a Plan Fee applies, it will be disclosed to you at the time you enter
into
the
(Fixed Finance Charge)
Transaction moved to a Plan based on Citi Flex Plan.
the Plan duration, the APR that would
otherwise apply to the Transaction, and
other factors.
4
4
FEES
&
FOREIGN
CURRENCY
CONVERSION
continued on next page
S ECTION 3
ANNUAL PERCENTAGE RATES & INTEREST CHARGES
(continued)
There’s no grace period on Cash Advances and Citi Flex Loans. This
means you’ll pay interest on Cash Advances and Citi Flex Loans from the
date these Transactions post to your Account.
Important Information about Citi Flex Plans: We apply any amount you
pay over your Minimum Payment Due first to the balance with the highest
APR, then to the balance with the next highest APR, and so on, as described
in Section 5, Application of Payments. This means that, if the APR for a Citi
Flex Plan balance is higher than an APR that applies to another balance
on your Account, we will apply the amount you pay above the Minimum
Payment Due to that Citi Flex Plan balance prior to that other balance.
This will cause you to pay off that Citi Flex Plan balance before the end of
its repayment period and may result in an amount remaining due on your
next billing statement for the other balance, increasing your Adjusted New
Balance on your next billing statement.
You can see your balances and their corresponding APRs on your statement.
Grace Period for Citi Flex Plan balances.
When you create a Citi Flex
Pay subject to an APR, you will be charged interest on the Citi Flex Pay
balance from the start of the Billing Period following the Billing Period when
you created the Citi Flex Pay. This means that you will not be charged
interest on the Citi Flex Pay balance during the Billing Period in which you
created the Citi Flex Pay.
There is no grace period for Citi Flex Loans. You’ll pay interest on Citi Flex
Loans from the date the Loan is posted to your account
5
Minimum Payment Due.
You may pay all or a part of your Account
balance at any time. You must pay at least the Minimum Payment Due by
the payment due date each Billing Period.
Your
“Minimum Payment Due”
equals:
Any amount past due; plus
Any Overlimit Amount; plus
Any Citi Flex Plan Payment Amount; plus
The greater of:
1. The Adjusted New Balance, if it’s less than $25;
2. $25 if the Adjusted New Balance is at least $25; or
3. 1% of the Adjusted New Balance (rounded to the nearest dollar),
plus any billed interest or minimum interest charge, plus any late fee.
The Minimum Payment Due is never more than the New Balance.
Note: Your payment due date is typically the same day of the month
every month. You may request a change to your monthly due date.
Citi Flex Plan Payment Amount.
The Minimum Payment Due will
include any amount due on a Citi Flex Plan balance each Billing Period
(the
Citi Flex Plan Payment Amount
”). Your first Citi Flex Plan
Payment
Amount will be due in the Billing Period following the Billing Period in
which you created the Citi Flex Plan. You must pay the Citi Flex Plan
Payment Amount each Billing Period, calculated as described below,
for so long as any balance remains in the Citi Flex Plan. The Citi Flex
Plan Payment will never be more than the amount of the Citi Flex Plan
balance, which includes any applicable interest or Plan Fee.
For Citi Flex Plans Subject to a Citi Flex Plan APR:
We take the Citi Flex Plan balance as of the date it is created, plus
The estimated interest charges for the Citi Flex Plan calculated through
the end of the Citi Flex Plan repayment period, the sum of which is
divided by the number of months in the Citi Flex Plan.
Estimated interest charges for the Citi Flex Plan are calculated
as follows: (i) for Citi Flex Pay, the estimated interest charges
are calculated on the daily balance from the start of the next
Billing Period following the Billing Period on which you created
the Citi Flex Pay; and (ii) for Citi Flex Loan, the estimated interest
charges are calculated on the daily balance from the date on
which you created the Citi Flex Loan. For purposes of this
estimate, interest is calculated through the end of the
Citi Flex Plan repayment period.
The formula we use for determining the amount described directly above is:
B x (IPAPR/12) / (1-(1+IPAPR/12)
-N
)
Where B is the Citi Flex Plan balance plus, for Citi Flex Loan,
interest accrued in the billing period in which the Citi Flex Loan
was created, calculated as the initial Flex Loan balance multiplied
by (1+APR/365)
D
APR is the APR that applies to that specific Citi Flex Plan
D is the estimated number of days remaining in the billing
period after the Citi Flex Loan is posted to the account
IPAPR is 12*((1+APR/365)
(365/12)
-1)
N is the number of scheduled payments to be made during the
Citi Flex Plan repayment period
For Citi Flex Plans subject to a Plan Fee:
We start by dividing the initial Citi Flex Plan balance by the selected
repayment period.
We then add your monthly Plan Fee to determine the monthly
payment amount.
Your first Citi Flex Plan Payment Amount will be due in the Billing Period
following the Billing Period in which you created the Citi Flex Plan.
The actual interest charged on your Citi Flex Plan will be calculated as
described in Section 3. If you do not pay your Minimum Payment Due
in full by the due date, you may owe additional interest on your Citi Flex
Plan balance if it is subject to a Citi Flex Plan APR. This will not increase
the Citi Flex Plan Payment Amount for subsequent Billing Periods, but
you may be required to make additional payments after the end of the Citi
Flex Plan repayment period to pay your Citi Flex Plan balance (including
any additional interest) in full.
If you have not paid your Minimum Payment Due for any three Billing
Periods during the Citi Flex Plan, and the Minimum Payment Due for
those three Billing Periods remains outstanding at the end of your
current Billing Period, we may cancel any existing Citi Flex Plan from
your Account, then add the balance of any canceled Citi Flex Plan to the
Purchase balance, retaining the Citi Flex Plan APR that was in effect at
time of cancelation. If we cancel a Citi Flex Plan subject to a Plan Fee, we
will not charge the Plan Fee after cancelation.
We may also do this if:
You file for bankruptcy or some other insolvency proceeding is filed by
or against you.
You don’t honor the terms of this Agreement.
You’re declared incompetent or mentally incapacitated or in the event
of your death.
You enter into a hardship assistance program.
If any of the above events occur, we will calculate the Minimum Payment
Due as part of the Adjusted New Balance as described in Section 5 and
you will no longer pay a monthly Citi Flex Plan Payment Amount. Any
canceled Citi Flex Plan balance amount that was added to a Purchase
balance will not be added back to a Citi Flex Plan balance, even if you
pay your outstanding Minimum Payment Due in full. You will not be
eligible to create another Citi Flex Plan until you pay your outstanding
Minimum Payment Due in full, and then only if we offer you the
opportunity to create another Citi Flex Plan.
Important Information about Citi Flex Plans and Promotional APRs:
If your Citi Flex Plan APR is higher than any other APR, we will apply
any payment you make above the Minimum Payment Due to that
Citi Flex Plan balance prior to the lower APR balances. This means that
if you want to pay off a balance with a lower promotional APR before
the promotional period expires, you must first pay off all your other
balances with higher APRs, including your Citi Flex Plan balance,
before you can pay off that promotional balance.
5
PAYMENTS
6
Adding and Removing Authorized Users.
You can ask us to add one
or more Authorized Users to your Account. If we approve, use of your
Account by an Authorized User is subject to the terms of this Agreement.
You must:
Obtain permission from each Authorized User before naming him or her
as an Authorized User on your Account.
Make a copy of this Agreement available to each Authorized User.
You must notify us to remove an Authorized User from your Account.
If we remove an Authorized User, in some cases we may close your
Account, open a new Account and issue you a new Card.
Your Responsibility for Authorized Users.
You must pay us for:
Any Transactions made by an Authorized User on your Account.
Any Transaction made by an Authorized User even if the post date
shown on your statement for that Transaction occurs after the date you
ask us to remove the Authorized User from your Account.
Any Transactions made by others if an Authorized User allows them to
use your Account.
Fees and charges resulting from any Transactions made by an
Authorized User or others if an Authorized User allows them to use
your Account.
Account Rights for Authorized Users.
You agree that an Authorized
User may use and receive information about the Account, such as the
Authorized Users Transaction information and history, Account Balance
and Minimum Payment Due. You allow us to discuss your Account with an
Authorized User. We may also provide you the option to give Authorized
Users expanded access to your Account, such as permitting the Authorized
Users to set up recurring payments or to obtain your Transaction history. If
we provide this expanded access, we will explain the available options. An
Authorized User won’t be able to add other Authorized Users, adjust the
credit limit, create a Citi Flex Plan, or close the Account.
What can Authorized Users do?
All Authorized Users can take certain
actions with the Account, including:
• Report lost or stolen Cards
• Make payments
• Initiate billing disputes
Information about Authorized Users.
You agree to give us certain
personal information about each Authorized User. Authorized Users must
be employees or contractors of your business. You must let each one
know that you’ll give us that information and you must have his or her
permission to do so. You must have permission from each one to allow us
to share information about him or her with third parties, including Costco,
as allowed by applicable law. This includes information we may get from
you, any Authorized User and others. It also includes information about
their Transactions on the Account.
6
AUTHORIZED
USERS
• Obtain certain information about the
Account, such as the Authorized User
Transaction history, the Account Balance
and Minimum Payment Due
S ECTION 5
PAYMENTS
(continued)
Application of Payments
. We decide how to apply your payments,
up to the Minimum Payment Due, to the balances on your Account.
The Minimum Payment Due is generally applied first to fees, interest
and principal in the balance with the lowest APR, then to fees, interest
and principal in the balance with the next lowest APR, and so on, until
the full Minimum Payment Due has been applied. If you pay more than
the Minimum Payment Due, we’ll apply the amount over the Minimum
Payment Due first to the balance with the highest APR, then to the
balance with the next highest APR, and so on, except as otherwise
required by applicable law.
Payment Instructions
. You must follow the instructions below when
making a payment. If you do, we’ll credit the payment to your Account as
of the day we receive it.
1. You must pay in U.S. dollars.
2. You must use a check or electronic debit issued by a bank in
the United States.
3. You must not send us a check dated after the date that we receive it.
4. You must not enclose more than one check per envelope.
5. You must not include any restrictive endorsements on the check.
6. You must follow the additional payment instructions shown on
your statement.
If you don’t pay in U.S. dollars and we accept your payment, we’ll select
the currency conversion rate, and you must pay our costs. If you don’t
follow our payment instructions, we may not accept your payment, or there
may be a delay in crediting your Account. Either case may result in late
fees and additional interest charges to your Account. If you don’t follow the
instructions in this Agreement or on your statement, we may accept your
payment without losing our rights. We may reject a payment if it’s more
than the outstanding Account balance. We also may close your Account.
6
Default.
We may require immediate payment of your total Account
balance, to the extent allowed by law, if either the Business or the
Authorized Officer:
1. Doesn’t pay at least the Minimum Payment Due by the due date.
2. Has a Returned Payment.
3. Files for bankruptcy or some other insolvency proceeding is filed by
or against the Business or the Authorized Officer.
4. Suffers an attachment, execution or levy against the Business,
Authorized Officer or the property of either of them.
5. Makes an assignment for the benefit of creditors.
6. Has a guardian, conservator, receiver, custodian or trustee appointed.
7. Experiences an adverse change in their financial standing.
8. Agrees to, becomes subject to, or experiences a material change
in the nature of the business, a cessation of ongoing business
operations, a change in the control or structure of the business, or
the sale or other transfer of all or substantially all of the Business or
Authorized Officer’s assets.
9. Doesn’t honor the terms of this Agreement.
10. Defaults under any other card agreement that the Business or the
Authorized Officer has with us.
11. Is declared incompetent or mentally incapacitated, or in the event
of the Authorized Officer’s death.
12. Has made any false or misleading statements on the application for
the Account.
Closing or Suspending Your Account.
We may close or suspend your
Account if any of the events listed above occur, or for any reason, or for
no reason. We may do this at any time, without notifying you, as allowed
by law. We may cancel your current Card and issue you a substitute Card
at any time. You also may close your Account at any time by notifying us
by telephone or in writing. If we close or suspend your Account, or if you
close your Account, you must pay us all amounts you owe on the Account
(including any amount due on a Citi Flex Plan balance), even if they post
to your Account after it’s closed or suspended.
Note:
We will close your Account if you do not maintain a
Costco membership.
7
DEFAULT, CLOSING
OR
SUSPENDING
YOUR
ACCOUNT
You allow us to get information about you. We get it from Consumer
Reporting Agencies, Business Credit Reporting Agencies and other
sources that provide financial information about you. You allow us to
use it for:
Renewal of your Account;
Credit line increases or decreases;
Administration or review of your Account, collection and any
other servicing;
All other credit-related purposes connected with this Agreement;
Offers for other cards, insurance products and other services; and
Other uses permitted by law.
We report Account information to Business Credit Reporting Agencies on
a monthly basis. The information we provide may appear on your business
credit reports. This can include information about:
Late Payments;
Overlimit Amounts;
Returned Payments; and
Other violations of this Agreement.
8
CREDIT REPORTING
7
Changes to Account Information.
You provided certain information to
us, including a mailing address and telephone number, when you opened
your Account. You agree to notify us if this information changes. If you
don’t, or if we ask you to verify your Account information and you cannot,
we may suspend or close your Account.
Information Sharing.
You agree to let us share information about you
and your Account as allowed by law. This includes information we get
from you and others. Our privacy notice, which is enclosed with your
new Account materials, describes reasons Citi can share its customers’
information.
COMMUNICATIONS
Contacting You.
You agree that we (and/or our service providers or
anyone we authorize) may contact you at any phone number, email
address or mailing address you provide or we obtain in other ways.
This includes communications to mobile, cellular/wireless or similar
devices. We may contact you by live operator, auto-dialer, recorded
or artificial voice, text or email.
You agree to pay any charges from your plan provider for communications
we send to you, as well as communications you send to us.
How We Capture and Use Voiceprints.
We may use voice recognition
technology to verify your identity when you call. We may capture and store
your voiceprint for this purpose.
Call Monitoring.
We may monitor and record any calls between you
and us.
Notices.
We send any notices to your address you gave us, or, if you’ve
agreed, by email to the address you gave us. If you have multiple
addresses, we’ll send notices to only one such address. We consider a
notice sent as soon as we mail it. We consider an electronic notice sent
as soon as we email it, unless we receive notification that the email was
undeliverable.
9
ACCOUNT
INFORMATION,
INFORMATION
SHARING
&
COMMUNICATIONS
Merchant Refunds.
A merchant refund to your Account will post to your
Account as a credit. We don’t control when a merchant sends an Account
credit. We’ll choose how to apply the credit to your existing Account
balances, including whether to apply a credit to a Citi Flex Plan or a
different balance. If you believe a merchant credit has not been applied
properly, please contact us. If a credit creates a credit balance on your
Account, we’ll mail you a check for the amount of the credit balance.
Note: Merchant Surcharges. Some merchants, including merchants
outside the U.S., may charge you a fee to use your Card for a Purchase.
The fee will be either a percentage of the amount of your Purchase, or a
flat fee, and will be added to the amount of your Purchase. Usually, a
merchant will tell you about this fee before you use your Card, but not
always. We don’t control these fees, and can’t prevent them.
Recurring Authorized Transactions.
If you authorize a merchant or any
other person to charge your Account for recurring Transactions, you must
notify the merchant if:
You want to discontinue these Transactions;
Your Account is closed;
Your Account number changes;
Your Card expiration date changes.
You’re responsible for reinstating any recurring authorized Transactions.
Refusal of the Card.
We don’t guarantee approval of Transactions.
We are not liable for those that aren’t approved, even if you have
enough available credit on your Account. We also may limit the number
of Transactions approved in a single day. If we detect unusual or
suspicious activity, we may suspend credit privileges on the Account
or the impacted card.
10
TRANSACTIONS
8
PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY.
This section provides that disputes may be resolved by binding
arbitration. Arbitration replaces the right to go to court, have a jury trial or
initiate or participate in a class action. In arbitration, disputes are resolved
by an arbitrator, not a judge or jury. Arbitration procedures are simpler
and more limited than in court. This arbitration provision is governed by
the Federal Arbitration Act (FAA), and shall be interpreted in the broadest
way the law will allow.
Covered claims
You or we may arbitrate
any claim, dispute or controversy between
you and us arising out of or related to your Account, a previous related
Account or our relationship (called “Claims”).
If arbitration is chosen by any party, neither you nor we will have
the right to litigate that Claim in court or have a jury trial on that
Claim.
Except as stated below, all Claims are subject to arbitration, no matter
what legal theory they’re based on or what remedy (damages, or
injunctive or declaratory relief) they seek, including Claims based on
contract, tort (including intentional tort), fraud, agency, your or our
negligence, statutory or regulatory provisions, or any other sources of
law; Claims made as counterclaims, cross-claims, third-party claims,
interpleaders or otherwise; Claims made regarding past, present or future
conduct; and Claims made independently or with other claims. This also
includes Claims made by or against anyone connected with us or you
or claiming through us or you, or by someone making a claim through
us or you, such as a co-applicant, Authorized User, employee, agent,
representative or an affiliated/parent/subsidiary company.
Arbitration limits
Individual Claims filed in a small claims court are not subject to
arbitration, as long as the matter stays in small claims court.
We won’t initiate arbitration to collect a debt from you unless you
choose to arbitrate or assert a Claim against us. If you assert a Claim
against us, we can choose to arbitrate, including actions to collect a
debt from you. You may arbitrate on an individual basis Claims brought
against you, including Claims to collect a debt.
Claims brought as part of a class action, private attorney general or
other representative action can be arbitrated only on an individual
basis. The arbitrator has no authority to arbitrate any claim on a class
or representative basis and may award relief only on an individual
basis. If arbitration is chosen by any party, neither you nor we may
pursue a Claim as part of a class action or other representative
action. Claims of 2 or more persons may not be combined in the same
arbitration. However, applicants, co-applicants, Authorized Users on a
single Account and/or related Accounts or corporate affiliates are here
considered as one person.
How arbitration works
Arbitration shall be conducted by the American Arbitration Association
(“AAA”) according to this arbitration provision and the applicable AAA
arbitration rules in effect when the claim is filed (“AAA Rules”), except
where those rules conflict with this arbitration provision. You can obtain
copies of the AAA Rules at the AAA’s website (www.adr.org) or by
calling 800-778-7879 (For TTY: Use 711 or other Relay Service). You
or we may choose to have a hearing, appear at any hearing by phone
or other electronic means, and/or be represented by counsel. Any in-
person hearing will be held in the same city as the U.S. District Court
closest to your billing address.
Arbitration may be requested at any time, even where there is a
pending lawsuit, unless a trial has begun or a final judgment entered.
Neither you nor we waive the right to arbitrate by filing or serving a
complaint, answer, counterclaim, motion or discovery in a court lawsuit.
To choose arbitration, a party may file a motion to compel arbitration
in a pending matter and/or commence arbitration by submitting the
required AAA forms and requisite filing fees to the AAA.
The arbitration shall be conducted by a single arbitrator in accord
with this arbitration provision and the AAA Rules, which may limit
discovery. The arbitrator shall not apply any federal or state rules of
civil procedure for discovery, but the arbitrator shall honor claims of
privilege recognized at law and shall take reasonable steps to protect
Account information and other confidential information of either party if
requested to do so. The arbitrator shall apply applicable substantive law
consistent with the FAA and applicable statute of limitations, and may
award damages or other relief under applicable law.
The arbitrator shall make any award in writing and, if requested by you
or us, may provide a brief statement of the reasons for the award.
An arbitration award shall decide the rights and obligations only of
the parties named in the arbitration, and shall not have any bearing on
any other person or dispute.
Paying for arbitration fees
We’ll pay your share of the arbitration fee for an arbitration of Claims
of $75,000 or less if they are unrelated to debt collection. Otherwise,
arbitration fees will be allocated according to the applicable AAA
Rules. If we prevail, we may not recover our arbitration fees, unless the
arbitrator decides your Claim was frivolous. All parties are responsible
for their own attorney’s fees, expert fees and any other expenses,
unless the arbitrator awards such fees or expenses to you or us based
on applicable law.
The final award
Any award by an arbitrator is final unless a party appeals it in writing
to the AAA within 30 days of notice of the award. The arbitration
appeal shall be determined by a panel of 3 arbitrators. The panel will
consider all facts and legal issues anew based on the same evidence
presented in the prior arbitration, and will make decisions based on
a majority vote. Arbitration fees for the arbitration appeal shall be
allocated according to the applicable AAA Rules. An award by a panel
on appeal is final. A final award is subject to judicial review as provided
by applicable law.
Survival and Severability of Terms
This arbitration provision shall survive changes in this Agreement and
termination of the Account or the relationship between you and us,
including the bankruptcy of any party and any sale of your Account, or
amounts owed on your Account, to another person or entity. If any part
of this arbitration provision is deemed invalid or unenforceable, the other
terms shall remain in force, except that there can be no arbitration of
a class or representative Claim. This arbitration provision may not be
amended, severed or waived, except as provided in this Agreement or in
a written agreement between you and us.
11
ARBITRATION
continued on next page
9
Assignment.
We may assign any or all of our rights and obligations
under this Agreement to a third party. You may not sell, assign or transfer
your Account or any of your obligations under this Agreement.
Governing Law.
Federal law and the law of South Dakota govern the
terms and enforcement of this Agreement.
Enforcing this Agreement.
We won’t lose our rights under this
Agreement because we delay in enforcing them or fail to enforce them.
If any provision of this Agreement is found to be unenforceable, all other
provisions of the Agreement will remain in effect.
Collection Costs.
To the extent allowed by law, you’re liable to us for our
legal costs if we refer collection of your Account to a lawyer who isn’t our
salaried employee. These costs may include reasonable attorneys’ fees,
as well as costs and expenses of any legal action.
Unforeseen Circumstances.
From time to time, our services might
be unavailable due to circumstances beyond our control (such as fires,
floods, natural disasters, system failures or other unpredictable events).
When this happens, you might not be able to use your Card or obtain
information about your Account. We’re not responsible or liable if this
happens.
Lost or Stolen Cards, Account Numbers or Account Checks.
You
must try to prevent the unauthorized use of your Account and any Card,
including your Account number. You must call us if any Card is lost or
stolen. Also, you must call us if you think someone has used or may use
these items without permission.
Waiver of Limitations on Unauthorized Use Liability.
You agree, in
accordance with 12 U.S.C. § 1026.12(b)(5), that if at any time we have, at
your request, issued ten (10) or more Cards for use by your employees,
you waive any and all limitations on your liability for unauthorized use of
such Cards that you may have under 12 U.S.C. § 1026.12(b)(5).
Headings.
The headings in this Agreement are included as a matter
of convenience and don’t define, limit or enlarge the scope of this
Agreement or any of its provisions.
Correction of Errors.
If we incorrectly apply a payment or credit to
your Account, make an incorrect payment or transfer of funds to you
or an Authorized User or anyone else on your behalf or on behalf of an
Authorized User, or make any other error regarding your Account, you
agree that we may correct the error. We may correct the error by making
adjustments to your Account, requiring you to repay us for any incorrect
payments, credits or transfers, or taking other actions we determine are
appropriate to correct the error. You agree to cooperate with us to correct
any of these errors.
13
MISCELLANEOUS
Changes to this Agreement. We may change this Agreement for any
reason and at any time, subject to applicable law. This means that
we can change rates and fees that apply to your Account. It also
means we can add, replace or remove provisions of this Agreement.
If required by applicable law, we’ll give you notice of the changes.
If you have the right to reject a change, we’ll notify you and tell you
how to reject. If we notify you of a change, we may do so on your
statement or send you a separate written notice, either of which may
be sent electronically if permitted by applicable law.
Changing Benefits.
Any benefit, reward, service or feature offered may
change or be discontinued at any time for any reason. Separate terms
and conditions will describe any exceptions.
12
AGREEMENT
&
BENEFIT
CHANGES
S ECTION 11
ARBITRATION
(continued)
Rules for rejecting this arbitration provision
You may reject this arbitration provision by sending a written rejection
notice to us at: PO Box 790085, St. Louis, MO 63179-0085. Your rejection
notice must be mailed within 45 days of Account opening. Your rejection
notice must state that you reject the arbitration provision and include your
name, address, Account number and personal signature. No one else
may sign the rejection notice. Your rejection notice will not apply to the
arbitration provision(s) governing any other account(s) that you have
or had with us. Rejection of this arbitration provision won’t affect your
other rights or responsibilities under this Agreement, including use of
the Account.
Notify Us in Case of Errors or Questions About Your Bill
If you think your billing statement is wrong, or if you need more information about
a transaction on your billing statement, write to us (on a separate sheet) as soon
as possible at the Customer Service address provided on the billing statement.
We must hear from you in writing no later than sixty (60) days after we sent you
the first statement on which the error or problem appeared.
In your letter, give us the following information:
Your name and account number
The dollar
amount
of the suspected error
The Transaction Date and Post Date
Vendor name
Describe the error and explain, if you can, why you believe there is an error.
If you need more information, describe the item you are unsure about.
For Further Information: Call the Customer Service number shown on the statement or on the back of your Card if you need more information. For TTY: Use 711 or other Relay Service.
14
BILLING
ERRORS
OR
QUESTIONS
ABOUT YOUR
BILL
10
522 v7